QUALITY POLICY STATEMENT

ILSCO believes our overriding responsibility is to continually strive for leadership and competitiveness in our markets, while growing and developing both current and potential customers.  Providing superior customer satisfaction will ensure long-term value to our customers, stakeholders, employees and suppliers.  Everything we do must focus on the customer’s needs and provide outstanding quality, service and value.

ILSCO has adopted the following principles within our business:

• Understand and meet or exceed customer and regulatory requirements with innovative solutions.
  
  
• Improve quality, customer satisfaction, employee satisfaction and efficiency on a daily basis while maintaining competitive pricing and on time delivery.
  
  
• Utilize lean process methodology to continually reduce process variations and eliminate wastes.
  
  
• Continue to foster a culture of continuous improvement by establishing quality objectives throughout the business via the Quality Management System.
  
  
• Promote and maintain product and process safety standards that eliminate risks to our employees, the environment, and our customers.