Procedure for Emergency Product Shipments
UTILCO’s normal business hours are Monday-Friday 8:00 AM – 5:45 PM EST. For after hours, holiday or weekend emergency shipments, which require a SAME DAY AIR SHIPMENT from UTILCO, please call: (888) 898-6189. Emergency shipments are subject to a $250 warehouse opening charge.
Please advise that you need an emergency shipment of product that day and leave your name, company name and phone number. An on-call UTILCO employee will contact you per your instructions.
This number is for Emergency SAME DAY Air Shipments ONLY. For all other issues, please contact UTILCO at (800) 776-9775. Your call will be returned on the next business day.